Archive for the ‘workingwith’ Category

Mobile Contact Centre: Code & Partners Extends Its Online Presence In Partnership With Wireless Ink

Monday, October 11th, 2004

This just released by C&P:

Code & Partners is proud to launch its mobile internet presence in partnership with Wireless Ink, USA.

This new communication channel is the first step towards the full integration of mobile internet capabilities in the Mobile Contact Centre, enabling end-users to interact with our platform through wap requests while receiving wap pushes as replies to help tickets. This new feed back channel will also be offered to all consumers interacting with us through MMS & (P)SMS.

Note: Additional details will be released over the next few weeks.

About Code & Partners
Code & Partners, designing innovative mobile applications.
C&P presents the very first MOBILE CONTACT CENTRE, consisting of a blend of self-learning intelligent agents & human operators interacting live through a carrier-grade web based proprietary software platform with mobile services end-users (TV watchers, radio listeners, advertisers target groups, premium mobile services customers).

The MOBILE CONTACT CENTRE operators process thousands of messages per day, generated by the following services :

  • Track&Solve download errors (spelling and/or syntax errors in sms orders)
  • Ringtone On Demand (just send the title of a ringtone to order it)
  • Chat Boosting (chat 24/7 with live operators)
  • Mobile Helpdesk (advanced mobile customer care, using SMS/MMS/WAP)

Current clients include Moustik, K-Mobile, Utel, MSN, NRJ, AB Group, McDonalds, Belgacom, Nuon, Xbox, Nestlé, First Division soccer teams. C&P operates in Germany, France, Belgium, Mexico, The UK and Spain. C&P has recently entered into a pan-European strategic alliance with European leader Netsize to become its overall Premium SMS end-user support partner.

About Wireless Ink, LLC
Wireless Ink, Mobilizing The Masses
US-based Wireless Ink provides mobile publishing and community solutions for network operators, content providers, mobile device manufacturers, enterprise, and brands. Wireless Ink's award-winning, platform, WINKsite has been created to change the face of the mobile Internet — making it easier for, and more accessible to, the masses. For more information, please contact: solutions@wirelessink.com

Press Contacts:

    Wireless Ink
    Telephone : 1-631-367-6640
    E-Mail : info@wirelessink.com
    Web: www.winksite.com

    Code & Partners
    Frédérick Tubiermont
    Telephone : 00 32 475 61 59 12
    E-Mail : frederick@codepartners.be
    Web: www.codepartners.be

Mobile Support for Creative Commons

Monday, March 15th, 2004

Creative Commons is a nonprofit that offers a flexible copyright for creative work. With a Creative Commons license, you keep your copyright but allow people to copy and distribute your work provided they give you credit — and only on the conditions you specify

WINKsite Community members and publishers now have the ability to select a Creative Commons License or Dedication for each WINKsite they set-up.

Relevant Creative Commons data, links and XML is outputted on the mobile site and within the RSS 1.0 and RSS 2.0 WINKsite Blog feeds noting the License/Dedication. This way, individuals, aggregators and search engines will know the site content, blog and posts are covered by a CC License/Dedication.

Creative Commons - Open Wish List to Blogging, Aggregator and Search Services

  1. It would be great if all feeds covered under Creative Commons License/Dedication contained those data .
  2. It would be great if all aggregators/news readers properly displayed Creative Commons License/Dedication data contained within them.
  3. It would be great if search engines allowed you to search by Creative Commons License/Dedication license type. (That would be extremely useful. Right?)

—>How do I attach a Creative Commons License or Dedication to my WINKsite?

  1. Login to your WINKsite account.
  2. Click on the appropriate “manage” link for the site/mobile space you would like to manage.
  3. You will then be brought to the site's “Main Menu” admin screen.
  4. To the left of the screen, under the “Site Settings” area, click the “Edit” link beside the words “Creative Commons”.
  5. You will be brought to a screen where you can select from various options including the Creative Commons Licenses.
  6. Select the option named “Creative Commons License/Dedication” and if you are familiar with Creative Commons, select the appropriate license or dedication. If you are not familiar with Creative Commons, click on the “License Wizard” link and follow the instructions. Don't forget to save your license information by clicking on the “Save” button.

Some Weblog services allow you to select a Creative Commons License or Dedication for your blog. How is that data included in my WINKsite if I mobile the existing feed?
Some Weblog services allow you to select a Creative Commons License or Dedication for your blog (and/or each blog post.) If so, they may also include this data within their RSS 1.0 and/or RSS 2.0 feeds. If that is the case, WINKsite's Mobile Feed Reader services will read this data and output it to the user where appropriate. (i.e within any channel that mobilizes feeds such as WINKsite's Blog, Syndicated Feeds, Syndicated Events, and mobile Feedster channels.) For example, if the entire Weblog feed is covered by a Creative Commons License or Dedication for, a link stating so will appear on the blog's mobilized list of posts/entries. In addition, if a blog post is specifically marked with a Creative Commons License or Dedication, a link stating so will appear at the post level. These Creative Commons Licenses and Dedications supercede any license you may have selected for your site, solely for this area

I mobilized my blog from an external service, however it should not be covered under the same Creative Commons License or Dedication as I set up for my WINKsite. What can I do?
Some blog services allow you to select a Creative Commons License or Dedication for your blog and/or each blog post. If so, they may also include this data with their RSS 1.0 and/or RSS 2.0 feeds. If so, WINKsite will read this data and output it to the user where appropriate. As such, if the entire blog feed is covered by a Creative Commons License or Dedication, a link stating so will appear on the blog's entry list. In addition, if a blog post is specifically marked with a Creative Commons License or Dedication, a link stating so will appear on the blog entry's page. These Creative Commons Licenses and Dedications supercede any license you may have selected for your site, solely for this area.

What if I'd like my site to be covered by both a Creative Commons License/Dedication and a copyright statement?
Use the Creative Commons Wizard, if needed, to determine the relevant License or Dedication for your site. Then choose “User Defined Copyright” as the copyright method for your site. In the Copyright Tag and/or Copyright Text, mention both your Copyright text, and type in the Creative Commons License or Dedication that applies for your site.

The WINKsite Difference: Part 2
Learn more about the what makes WINKsite special.

More about Creative Commons
A nonprofit corporation, Creative Commons promotes the creative re-use of intellectual works, whether owned or public domain. It is sustained by the generous support of The Center for the Public Domain and the John D. and Catherine T. MacArthur Foundation, and the Hewlett Foundation. Creative Commons is based at Stanford Law School, where it shares staff, space, and inspiration with the school's Center for Internet and Society.

For general information, visit http://creativecommons.org/

Special Thanks
A special thanks to Ben Hammersley for his advice for integrating Creative Commons into RSS feeds.

Howard Rheingold, "Smart Mobs" Author Joins Advisory Board

Tuesday, December 30th, 2003

Howard Rheingold, World-Renowned Author, Futurist, And Digital Guru, Joins Wireless Ink's Advisory Board

COLD SPRING HARBOR, NEW YORK, DECEMBER 30th, 2003. Wireless Ink, LLC, the mobile publishing solutions company, today announced the addition of Mr. Howard Rheingold to its Board of Advisors.

Mr. Rheingold is one of the world's gurus of cyberspace and digital culture. An author, journalist, and editor, he is also a visionary, a futurist, and a synthesizer of today's ever-changing telecommunications applications.

In addition, Mr. Rheingold was the founding executive editor of HotWired; the successful commercial webzine launched by Wired magazine in 1994, and was its first editor. He was also the author of the weekly multimedia newspaper column, “Tomorrow,” which was distributed to dozens of newspapers across the country by King Features Syndicate.

For more than 15 years, Howard Rheingold has been on the leading edge of the cyberspace revolution, as a participant and an observer, and his forecasts, advice, warnings, and dreams have been shared with audiences around the world, eager to stay abreast of developments in this fast-moving field. His books have been published in French, German, Italian, Spanish and Japanese.

While knowledgeable about the technical and commercial possibilities of these merging communications media, Howard Rheingold is especially interested in the human and the policy issues that inevitably result from the adoption of new inventions. He has a proven track record of being able to identify the way our lives, businesses and institutions are going to change tomorrow as the result of technologies that are emerging today. In the 1980s, he forecasted the rise of the Internet. In the 1990s, he wrote about virtual communities. Now, he is looking at the astonishing changes that are going to take place as the result of today's mobile communications, ubiquitous computing, geographical position sensing, and social reputation technologies.

Howard Rheingold has shared his excitement, concerns, and solutions with dozens of prestigious organizations, associations and corporations worldwide. He has written about computers and their implications in such best sellers as The Virtual Community (1993), Virtual Reality (1991), Excursions to the Far Side of the Mind (1988), and Tools for Thought: The History and Future of Mind-Amplifying Technology (1984). In 2000, MIT Press reissued revised editions of Virtual Community and Tools for Thought. Howard's present forecasts about what he calls “Smart Mobs” are the subject of his current book. Perseus published his book Smart Mobs: The Next Social Revolution, in Fall 2002.

In 1996, Howard Rheingold launched his own electronic business called Electric Minds, a second-generation web publishing company. In 1997, he sold it to Durand Corporation and is at work on a new book exploring future technologies.

Rheingold Associates, his latest enterprise, is a consulting network (www.rheingold.com/associates) that helps commercial, educational and nonprofit enterprises build online social networks and knowledge communities.

Howard Rheingold lives in the San Francisco Bay Area with his family. He was educated at Reed College in Portland, Oregon.